Accessibility statement

Accessibility statement for

Updated: Aug 2020

This accessibility statement applies to

This website is run by BrisDoc Healthcare Services. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and font size of for parts of the website
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not as accessible as we would like:

You may find the easiest way to understand our key information is to download one of our easy accessibility leaflets.

Some screen reader will not read all content on each page

Some images that have been used to explain complex information such as patient pathways may not have detailed alternative text that explain the full details – if you would like to talk to a member of staff who can elaborate on these please contact our Governance team on 0117 937 0906.

Alternative access to NHS 111

If you have difficulties communicating or hearing, you can:

NHS England has produced this video to help people with a learning disability, autism or both, to use the NHS 111 service.

Other resources are also available on the NHS 111 service including:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

SevernSide IUC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Some content such as the translation menu and high contrast / text size menu are not included with-in landmarks. These elements are managed by a third-party application and unable to be adapted by ourselves. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).This site uses WordPress as a content management system and can’t always control how it manages inline styling.

A very small portion of the site uses colours below the 4.5:1 colour ration. We have limited this where possible. This is due to certain content such as the ‘Choose Well’ scale that features on the left hand side of all pages following a nationally recognised campaign. A number of graphics are also supplied by third-parties such as Public Health England or the NHS. – this fails WCAG 2.1 success criterion  1.4.3 Contrast (Minimum)

How we tested this website

This statement was prepared on 14/08/2020. It was last reviewed on 14/08/2020.

This website was last tested on 14/08/2020. The test was carried out by BrisDoc’s Communication & Digital Lead.

We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

All pages on the website were tested.

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